Meet the Team

Troy

Dr. Troy Dinkel

President, Chief Medical Officer

Dr. Troy Dinkel joined Total Access Urgent Care because he shares and is driven by the vision of its founder: to fundamentally improve the delivery of acute health care such that it consistently achieves high quality, patient satisfaction, and cost-effectiveness. Read More

As the Chief Medical Officer of TAUC, Dr. Dinkel is responsible for physician and APP quality and practice standards, clinical oversight and training, process improvement for all clinical operations, and regulatory compliance.
In Dr. Dinkel’s last role, he served as Chief Product Officer at Inovalon where he was responsible for managing and overseeing the implementation, service delivery, performance, and reporting of all developed products and solutions. Prior to joining Inovalon, Dr. Dinkel served as Chief Operations Officer, leading a key role in the development and expansion of Lafayette Emergency Care and Monticello Emergency Care, providers of acute care and radiological services for hospital systems within Indiana. At LEC and MEC, Dr. Dinkel was responsible for all operations as well as a wide array of corporate initiatives encompassing provider management, government audit and appeal programs, strategic partnerships, corporate strategic growth programs, and efficiency improvement programs. Prior to this, Dr. Dinkel served as Chief Medical Officer at Great Lakes Naval Hospital Emergency Department and as Assistant Department Head at the U.S. Naval Hospital in Okinawa, Japan, where he was responsible for the day-to-day operations of a respective acute care operations and resources.
Mark Divino

Mark Divino

Chief Financial Officer

Ashley Williams

Ashley Williams

Vice President of Operations

Cassandra James

Cassandra James

Vice President of Compliance

Char Pfeiffer

Senior Director of Human Resources

Viki

Vicki Platke

Vice President of Provider Relations

Kevin Hawk, MSN, RN

Kevin Hawk

Senior Director of Clinical Operations

Terry Campbell

Terry Campbell

Director

Tami Atherton

Tami Atherton

Director of Finance

Robert

Robert Davis

Director of Information Technology

Joe Godfrey

Joe Godfrey

Director

Steve

Steve McGovern

Director

Sarah Minkler

Sarah Minkler

Director of Analytics & Operations

Kelly Baynes

Director

Kelvin Liang

Kelvin Liang

Director

Cheryl Reno

Cheryl Reno

Associate Director