Meet the Team
Dr. Troy Dinkel
President, Chief Medical Officer
Dr. Troy Dinkel joined Total Access Urgent Care because he shares and is driven by the vision of its founder: to fundamentally improve the delivery of acute health care such that it consistently achieves high quality, patient satisfaction, and cost-effectiveness. Read More
As the Chief Medical Officer of TAUC, Dr. Dinkel is responsible for physician and APP quality and practice standards, clinical oversight and training, process improvement for all clinical operations, and regulatory compliance.
In Dr. Dinkel’s last role, he served as Chief Product Officer at Inovalon where he was responsible for managing and overseeing the implementation, service delivery, performance, and reporting of all developed products and solutions. Prior to joining Inovalon, Dr. Dinkel served as Chief Operations Officer, leading a key role in the development and expansion of Lafayette Emergency Care and Monticello Emergency Care, providers of acute care and radiological services for hospital systems within Indiana. At LEC and MEC, Dr. Dinkel was responsible for all operations as well as a wide array of corporate initiatives encompassing provider management, government audit and appeal programs, strategic partnerships, corporate strategic growth programs, and efficiency improvement programs. Prior to this, Dr. Dinkel served as Chief Medical Officer at Great Lakes Naval Hospital Emergency Department and as Assistant Department Head at the U.S. Naval Hospital in Okinawa, Japan, where he was responsible for acute care operations and resources.
In Dr. Dinkel’s last role, he served as Chief Product Officer at Inovalon where he was responsible for managing and overseeing the implementation, service delivery, performance, and reporting of all developed products and solutions. Prior to joining Inovalon, Dr. Dinkel served as Chief Operations Officer, leading a key role in the development and expansion of Lafayette Emergency Care and Monticello Emergency Care, providers of acute care and radiological services for hospital systems within Indiana. At LEC and MEC, Dr. Dinkel was responsible for all operations as well as a wide array of corporate initiatives encompassing provider management, government audit and appeal programs, strategic partnerships, corporate strategic growth programs, and efficiency improvement programs. Prior to this, Dr. Dinkel served as Chief Medical Officer at Great Lakes Naval Hospital Emergency Department and as Assistant Department Head at the U.S. Naval Hospital in Okinawa, Japan, where he was responsible for acute care operations and resources.

Mark Divino
Chief Financial Officer

Ashley Williams
Vice President of Operations

Cassandra James
Vice President of Compliance

Char Pfeiffer
Senior Director of Human Resources

Vicki Platke
Vice President of Provider Relations

Kevin Hawk
Senior Director of Clinical Operations

Terry Campbell
Director

Tami Atherton
Director of Finance

Robert Davis
Director of Information Technology

Joe Godfrey
Director

Steve McGovern
Director

Sarah Minkler
Director of Analytics & Operations

Kelly Baynes
Director

Kelvin Liang
Director

Cheryl Reno
Associate Director