Total Access Urgent Care - TAUC

Total Access Urgent Care

Total Access Urgent Care (TAUC®) was founded by an emergency medicine physician in 2008 to provide fast, friendly, and affordable healthcare in every community. TAUC was fueled by the belief that we could provide an efficient and cost-effective alternative to an emergency room visit. In the ER, patients receive life-saving treatments but are often overwhelmed by unpredictable financial burden and frustrated by overcrowded waiting rooms. At TAUC patients spend less than an hour in the clinic on average and have access to on-site X-ray, CT imaging, ultrasound, lab testing, IV hydration, and much more – eliminating the typical exasperating emergency room experience.

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TAUC History

We opened our doors in 2008 to provide an efficient and cost-effective alternative to the emergency medical care system. We have expanded to provide access to affordable care for as many patients as possible and continue to make quality, friendly care our priority.

Mission & Values

Total Access Urgent Care’s Mission is to provide fast, friendly, and affordable healthcare in every community. 

Teamwork

You are the person you want to work next to for the next 12 hours.

  • Make time to help colleagues
  • Pick up the trash
  • Offer to stay late when needed
  • Share knowledge about unmastered procedures
  • Introduce yourself to co-workers whose names you don't know

Integrity

You strive to do the most right thing.

  • Do the right thing, especially when no one is watching
  • Show up early to every shift
  • Are loyal to the mission
  • Act as guardians of the shift

Efficiency

You achieve max productivity with minimum wasted effort and expense.

  • Find ways to save money so we can pass on affordable
  • healthcare for our patients
  • Look for simpler ways to complete tasks
  • Handle rushes and tasks with expertise

Judgment

You make thoughtful decisions and come to sensible conclusions.

  • Be engaged throughout the shift, paying attention to details
  • Find TAUCtastic solutions to every challenge
  • Ask questions early and often
  • Enjoy solving unexpected problems
  • Stay off cell phone

Impact

You focus on and accomplish what matters most.

  • Hustle to get to the next task
  • Hunt bubbles relentlessly
  • Participate in small acts of kindness throughout the shift
  • Open the door
  • Get the wheelchair
  • Grab blankets for cold patients
  • Bring forth good ideas to the Brigade Leaders
  • Learn and enjoy a wide variety of skills
  • Practice until perfect

Communication

You proactively listen, respond and share important information.

  • Show that you care
  • Make eye contact
  • Introduce yourself to patients
  • Listen to what patients have to say
  • Pick up the phone quickly and get to the point politely
  • Round on patients throughout the shift
  • Be absolutely respectful to coworkers
  • Stay up to date on TAUC knowledge and share it effectively
  • Pick the right time to have a tough conversation with a coworker

Passion

You perform your position with purpose, pride, and a positive attitude.

  • Love to learn new skills and procedures
  • Like when it's busy
  • Attack the bubbles
  • Care intensely about the TAUC way
  • Understand that smiling makes you happier

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The TAUC Journey

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TAUC Charitable Donations and Community Involvement

In early 2008, Total Access Urgent Care (TAUC ®) was founded with the goal of creating a 365-day-per-year medical practice that fills the service gap between a typical urgent care and an emergency room.

TAUC’s Partners

  • Adopt 100 Families for the Holidays
  • Alliance for Mental Health
  • American Cancer Society
  • American Diabetes Association
  • American Red Cross
  • Assistance League of St. Louis
  • Assured Partners of Missouri
  • Athlete of the Week
  • Autism Speaks
  • Baby Kid Expo
  • Backstoppers
  • Boy Scouts of America
  • Brentwood’s 50+ Health Fair
  • Buddy Fund
  • Camp Weloki for Girls
  • Circle of Concern
  • City of Town and Country
  • City of Wentzville
  • Chesterfield Chamber of Commerce
  • Chesterfield Summer Concert Series
  • Clayton Chamber of Commerce
  • Clayton Parties in the Park
  • COCA

Congregation Shaare Emeth

  • Creve Coeur Chamber of Commerce
  • Down Syndrome Association of Greater St. Louis
  • Faith That Works
  • Fathers’ Support Center
  • Ferguson 1000
  • Fisher House Foundation
  • Food Outreach, Inc.
  • Francis Park Art in the Park
  • Friends of Francis Park
  • Gateway to Hope
  • Girl Scouts of America
  • Greater North County Chamber of Commerce
  • Guns ‘N Hoses
  • Hike*Bike for Military Veterans
  • Holiday Meals Delivered to 180 Families
  • Holt High School
  • Holy Infant School
  • Home to Home Canine Orphanage
  • Immigrant and Refugee Woman’s Program
  • Jewish Federation
  • KidSmart
  • Landon’s League
  • Liberty High School
  • Marquette High School
  • Manasseh Ministry Ferguson 1000
  • Matthews-Dickey Boys and Girls Club
  • Missouri Daughters of the American Revolution
  • Monarch Fire Department
  • Mothers Against Drunk Drivers
  • Muscular Dystrophy Association
  • National Marrow Donor Program (NMDP)
  • Nishmah Sharsharet
  • Norwood Hills Country Club
  • Notre Dame High School
  • Oasis Institute
  • O’Fallon Chamber of Commerce
  • Over the Top for Tots
  • Parents as Teachers
  • Pedal the Cause
  • Pleasant Grove Church
  • Portage Baseball
  • Pride STL
  • Room at the Inn Homeless Shelter
  • Sacred Heart Home and School
  • Shenandoah Valley Elementary
  • Signal Hill School
  • Sorrento Springs Elementary
  • South County Chamber of Commerce
  • South Grand Cultural Alliance
  • St. John Lutheran School
  • St. Louis Crisis Nursery
  • St. Louis Dining in the Dark Honorary Chair
  • St. Louis Learning Disability Association
  • St. Louis Symphony
  • Strong Tower Ranch
  • Toast to Fathers
  • Town and Country Chamber of Commerce
  • Toys for Tots
  • United 4 Children
  • Washington Middle School
  • Washington University Crew
  • Webster Groves Heart of the Community
  • Webster Groves High School Parents Club
  • Webster Groves School District Foundation
  • Wentzville Chamber of Commerce
  • Wentzville Days
  • Wentzville High School
  • West St. Louis County Chamber
  • Western St. Charles County Chamber
  • WRHM Adopt a Family Program
  • Women in Science and Entrepreneurship
  • World’s Fair Park St. Louis
  • Webster Groves School District Foundation
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Meet Our Team

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