Total Access Urgent Care - Protecting Against COVID-19

TAUC remains committed to the community during the COVID-19 pandemic, including COVID-19 testing at the start of every day. Please visit us with any medical concerns.

Does TAUC have COVID-19 virus testing?

Yes. COVID-19 virus testing is available to all patients with results typically available in 2-4 days.

Because drive-thrus are unable to fully evaluate and treat concerning symptoms, every visit at TAUC includes a complete evaluation.

Is antibody testing available?

Yes. Total Access is offering antibody testing to help detect if you have been previously infected with COVID-19, causing you to develop antibodies to the virus. Your body produces antibodies in response to an infectious agent such as a virus to provide protection against the infection in the future. It is too early in our understanding of COVID-19 (first identified in November 2019) for us to determine the long-term immunologic implications of antibodies to this virus.

Our FDA-authorized test is manufactured by Roche (Elecsys Anti-SARS-CoV-2) and is 100% sensitive and 99.81% specific. Antibody test results are typically available in 1-2 days.

Is the cost of testing covered by my insurance?

To help during this crisis, Total Access Urgent Care is not collecting copays for COVID-19 visits, including: virus testing, antibody testing, and relief of associated symptoms. We are working closely with our health insurance partners who are covering most COVID-19 related medical expenses.

What is the cost of testing for those without insurance?

As a commitment to the communities we serve, TAUC is proud to announce that we are not charging uninsured patients for COVID-19 virus and antibody testing. If you are presenting for COVID-19 concerns and do not have insurance, TAUC will submit your bill to the CARES Act for reimbursement.

Here's how it works:

  1. Pay $99 now to be evaluated and tested.

  2. TAUC will submit your visit to the CARES Act. We will refund your $99 check-in fee as soon as reimbursement is received, typically the government takes 6-10 weeks to process these claims.

  3. The CARES Act will reimburse COVID-19 related expenses as long as you do not have private or state-funded insurance (Medicaid).

  4. State-Funded Insurance (Medicaid) Details:

    1. Medicaid will cover the cost of COVID-19 viral and antibody testing that is sent to our reference lab.

    2. Medicaid will not cover the $99 evaluation fee or any other additional procedures performed at TAUC.

  5. Services that are not covered by the CARES Act will be billed to you.

Employer Testing Solutions

Protect your workplace from the spread of COVID-19. We can support you with:

  1. Managing test results (including those that are positive).

  2. Navigating complicated and rapidly-evolving CDC return to work guidelines.

  3. Mitigating the risk of spreading the virus in your workplace.

For more information, please see our COVID-19 Return-to-Work Program.

Total Access Urgent Care Visitor Policy

For the safety of our patients and team, we are limiting visitors at this time. When practical, visitors should wait in their car. Families may have children in the patient's room, but if another adult is present, it is preferred that additional family members wait in the car if not receiving care. Thank you for helping us provide additional protection for you and your family.

For more information about how TAUC is keeping you safe, visit our Safety Page.

What are the symptoms of COVID-19?

The symptoms, transmission, and recovery are similar to influenza. Like the flu, COVID-19 causes mild respiratory illness in the majority of patients. Symptoms appear 2-11 days after exposure and include:

  • Fever
  • Cough
  • Shortness of breath
  • Sore throat
  • Nasal drainage
  • Other upper respiratory concerns

How to reduce your risk of contracting COVID-19?

  • Avoid close contact with people who are sick.
  • Avoid touching your face, eyes, nose, and mouth.
  • Wash your hands frequently with soap and water for at least 20 seconds.
  • Alcohol-based hand sanitizers have been found to be particularly effective against viruses.
  • Stay home when you are sick.
  • Cover your cough.
  • Clean and disinfect frequently touched surfaces daily.

Total Access Urgent Care is committed to serving our communities and acting with abundant caution to protect the health of our patients and teams.