Pay My Bill
Billing Department
Address:13861 Manchester Road Ballwin, MO 63011
Phone: (636) 556-0114 Fax: (314) 270-3694
Hours: Monday-Friday, 7:30am to 4:30pm
Payments Made Easy
Welcome to Total Access Urgent Care Bill Pay, where you may conveniently make payments 24 hours per day, 7 days per week.
Accessing Your Bill Pay Account
Adults (over 18): Your account will be created with the phone number that was used when you registered as a patient. If multiple patients share the same phone number (e.g. spouses or elderly parents), please contact our in-house billing department at (636)-556-0114 between 7:30am and 4:30pm.
Minors (patients under 18): You will need a copy of your statement with the minor’s account number. If you do not have a copy of your statement and would like to make a payment, please contact our in-house billing department at (636)-556-0114 between 7:30am and 4:30pm.
Convenient Pay
Credit Card Policy: Total Access Urgent Care is the affordable health care solution providing fast and friendly care at 1/8th of the cost of the ER and 1/4th of the cost of hospital-owned urgent cares. In an effort to make your life easier, TAUC offers Convenient Pay, a safe and secure credit card payment option. When paying with a credit card for your visit, Convenient Pay will be used to cover the remaining balance that your insurance company does not cover.
This typically occurs for plans with a deductible, copay, or coinsurance.
- At the time of your visit, our staff will swipe your card and enroll you in Convenient Pay to safely and securely store your card information in an encrypted format.
- Your card information is encrypted and inaccessible by any Total Access Urgent Care employee. Only the last four digits of your card number can be seen for verification purposes.
- TAUC will submit your medical claim to your insurance company for the services provided. Once your insurance pays its contracted portion, you will receive an e-statement that details what your insurance has paid and what balance is your responsibility.
- Once your insurance has determined your remaining balance, Convenient Pay will charge your secured credit card up to $150 per visit. If your historical responsibility is under $150, TAUC will only charge the balance due.