Mission & Values

TAUC Mission: To create fast, friendly, and affordable healthcare in every community.

Teamwork

You are the person you want to work next to for the next 12 hours.

• Make time to help colleagues
• Pick up the trash
• Offer to stay late when needed
• Share knowledge about unmastered procedures
• Introduce yourself to co-workers whose names you don't know

Integrity

You strive to do the most right thing.

• Do the right thing, especially when no one is watching
• Show up early to every shift
• Are loyal to the mission
• Act as guardians of the shift

Efficiency

You achieve max productivity with minimum wasted effort and expense.

• Find ways to save money so we can pass on affordable healthcare for our patients
• Look for simpler ways to complete tasks
• Handle rushes and tasks with expertise

Judgment

You make thoughtful decisions and come to sensible conclusions.

• Be engaged throughout the shift, paying attention to details
• Find TAUCtastic solutions to every challenge
• Ask questions early and often
• Enjoy solving unexpected problems
• Stay off cell phone

Passion

You perform your position with purpose, pride, and a positive attitude.

• Love to learn new skills and procedures
• Like when it's busy
• Attack the bubbles
• Care intensely about the TAUC way
• Understand that smiling makes you happier

Communication

You proactively listen, respond and share important information.

• Show that you care
• Make eye contact
• Introduce yourself to patients
• Listen to what patients have to say
• Pick up the phone quickly and get to the point politely
• Round on patients throughout the shift
• Be absolutely respectful to coworkers
• Stay up to date on TAUC knowledge and share it effectively
• Pick the right time to have a tough conversation with a coworker

Impact

You focus on and accomplish what matters most.

• Hustle to get to the next task
• Hunt bubbles relentlessly
• Participate in small acts of kindness throughout the shift
• Open the door
• Get the wheelchair
• Grab blankets for cold patients
• Bring forth good ideas to the Brigade Leaders
• Learn and enjoy a wide variety of skills
• Practice until perfect